The Goings On at MCLV (4 of 12)

Things have been going well at my internship at MCLV. I have finally finished editing the "External Links" and "Services" pages on the website, and have published them. Everything went fairly well as far as the editing and writing, but using the free website creator program that is used to manage their website has proved to be, well, frustrating. After weeks of weird formatting woes, I simply switched from a laptop to a desktop and it seemed to solve a lot of problems. (I had no idea...)

Anyway, this web design program is called "Joomla." Has anyone heard of it? Used it? HATE it? MCLV purchased their web domain and the initial design from a web design company in Morgantown, and they use Joomla to design the site, and we also use it to update it. I have no control over the overall design, just the text that goes into it. I wish I did have more control, as the site is a little drab, but oh well...

Besides updating and editing (and constantly adding links, small bits of info, etc. to) some of the website, I have created two documents, one a "Conflict of Interest Policy" that must be signed annually by any Board, Committee or Staff member, and a interest generating type flyer to educate people about how to include the organization in their will, life insurance policy, etc. (Planned giving.) I must always do two of every document, since the office serves both Monongalia and Preston County, but that is as easy as changing the heading, and replacing (via cutting and pasting) MCLV/PCLV, so it's no big deal at all.

I really didn't have to much original writing for either of these, since they are somewhat generic forms with many, MANY models everywhere. It was a matter of doing some research, and selecting various elements from different examples, changing some words, copyediting, and document designing (using our headings and logos). It did feel good, however, to produce a document that will be used yearly, (probably forever!) and another that will be distributed to the public.

Next week, I am moving on to the personnel policy manual, which I am excited about. Again, I will use a model to help me draft the manual. Susie actually gave me a contact that will gladly show me their policy manual as an example. I have been gathering materials little by little over the weeks at my internship, and now I will get started on actually putting them together.

My internship is very self-directed. My supervisor plants a seed, and I pretty much do everything on my own. I do consult with her and ask questions, but she puts a lot of trust in me to do things on my own. I'm glad that I can use models and examples for most things. That, with some common sense, is usually enough to produce a document that works well for its purpose. I hope that in the end, the documents work for the organization. I think that they will be fine!

I hope that everyone is doing well at and learning a lot from their internships! Until next time...

The "Culture" at MCLV (3 of 12)

The environment at MCLV is extremely laid back, disorganized, informal, caring and busy. It suits me well. Although I can usually expect to sit at my computer within the main area of the office and do what I need to do for my internship, I am sometimes asked to jump in and lend a hand for something that needs to be done NOW. This is fine with me, and gives my brain a kind of break from typing, researching, cutting, pasting, editing and formatting.

For example, the week before last I spent most of my long day making a banner for the Scrabble Tournament that MCLV hosted on campus. (I believe it ended up outside hanging on Stansbury Hall.) I was able to use creativity, and also some of the things I have learned from my PWE classes, such as placement, emphasis and chunking types of information together. We don't have a lot of money or employees there, so we have to make due with what we do have. While making the sign, I had no control over the size of the letters used, so I had to rely on spacing to make sure it was easily readable. (I will post some photos this week when I am there.)

MCLV relies on everyone there to get things done in a thrifty, creative, "just try it out and see what happens," and a "just do the best you can" type of way. I really like it, although sometimes it is frustrating trying to figure out how something needs to get done, because it can be rather time consuming. My supervisor, Susie, however, is always willing to listen to any question or suggestion, and always answers, comments or lends a hand to the best of her ability.

Another example: We have no IT type of person, so on the first day of my internship we had to install a new router for our networking system. Mind you, I have never dealt with routers or networks, but I can follow instructions, so I dove in and lent a hand. After a couple of days, and Susie being on the phone with "helpdesks," etc., we were finally back online and running.

I really like it there. Sometimes dogs visit, sometimes Susie cooks lunch for whoever is there, it is freezing in the office (to save money), and we listen to music, watch TV during lunchtime (I don't... I hate soap operas!) and we laugh a lot. I wish that MCLV did have more money and staff, because they work hard and are really passionate about their mission, to increase adult literacy. As Susie says, there is a lot of time wasted on trying to figure things out, and no one is providing services when this happens. But we are the only ones there, so we must tackle everything that comes along. I like this innovative approach. It is never dull, and there is a lot of problem solving (not related to literacy or my internship) but I still have plenty of time to concentrate on my projects. I mostly spend a lot of time updating web content, but that is a different story...